Customer service

Please contact us


Phone: + 47 23 15 90 00

Chat with us

Our live chat is open between 8:00 AM and 4:00 PM (Mon-Fri)

Have you not received a receipt?

Receipts will normally arrive within 24 hours of you having completed your journey. If no receipt has arrived within this time, these are the 5 most likely reasons why:

Conditions of Carriage

Flytoget AS’ responsibility for its passengers and their luggage is regulated by the Norwegian Railway Liability Act of 10 June 1977 no. 73.

Left luggage

It happens to the best of us … we live busy lives, and it is easy to leave some of our belongings behind on the train.

Tickets and fares

More than half of our passengers travel without a ticket – they simply swipe their card in our card readers at the station.