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Customer service

Do you have any questions? Please use the search bar below to find the information you need.
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Lost and found

Did you leave anything on board?

It happens to the best of us … we live busy lives, and it is easy to leave some of our belongings behind on the train.

Read more on how to re-unite with your luggage
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Missing receipt?

Receipts will normally arrive within 24 hours of you having completed your journey.

Read more on why your receipt may be missing

Still having unanswered questions?

Please contact us by chat or phone +47 23 15 90 00.

We are open Monday - Friday 8:00 AM - 6:00 PM.