Use of cookies

Any questions?

Contact customer service in our chat or by phone.
We are open Monday to Friday from 8 am to 6 pm.

1.     What is a cookie?

Cookies are tiny text files used by most websites. They are stored on your computer’s browser or on your mobile device. This means that the website will be able to remember your actions and preferences for a certain period of time, and it makes the interaction between yourself and the website faster and simpler, thereby contributing to a better user experience.

Cookies are either session-based or permanent. A session cookie will be deleted at the end of a session, i.e. when you close your browser. Permanent cookies are stored on your computer or mobile device and will remain active until the specified expiry date. Permanent cookies are often used in connection with website personalisation, such as menu options, language preferences and authentication.

Cookies may be set by Flytoget (‘first-party cookies’) or an associated partner (‘third-party cookies’). Third-party cookies are used to identify visitors to Flytoget.no and collect information about their interaction with the website. These cookies are regulated by the respective third party’s conditions and we recommend that you read these conditions in order to understand what other purposes information collected through these cookies may be used for.

2.     How does Flytoget use cookies?

Flytoget makes use of both first and third-party cookies to manage and maintain the website, collect statistics, make evaluations, customise marketing, optimise the content on Flytoget.no to make it simpler for users to navigate the website and provide a more personal and improved user experience. For example, after logging in to the website, you will be able to move freely between its various pages without having to log in again. The data we collect is anonymised and is not linked to you as a person. We store no personal, identifiable data about you via cookies, and it is not possible to track any information about you via cookies.

identifiable data about you via cookies, and it is not possible to track any information about you via cookies.

Our Cookie Table provides more information about the cookies we use, why we use them, how long they are stored for, etc.

3.     What information does Flytoget collect?

Flytoget does not collect personal data stored on your computer or mobile device. The data collected from visitors to Flytoget.no, are:

  • Number of visits
  • Pages visited and the time of such visits
  • The incoming and outgoing URL
  • Geographic IP address
  • Operating system
  • Screen resolution
  • Type of web browser
  • Type of network technology (ADSL, cable, fibre etc.)

4.     Cookie consent

The most commonly used browsers (Google Chrome, Firefox, Internet Explorer, Safari, Opera, etc.) have been configured to accept cookies by default, but you can change the settings to refuse to accept cookies, see point 5.

When you, as a user of the Flytoget.no website, are given information about the data we process, the purpose of this processing and who is processing the data, the settings in your browser are considered to constitute acceptance of our use of cookies, and this acceptance is considered to constitute consent. This means that you as a user consent to having cookies embedded in your browser whenever you go online to retrieve information and/or make use of the services available on Flytoget.no and the associated pages.

If you prefer not to accept cookies, you can withdraw your consent by deleting existing cookies or blocking future cookies, or you can grant permission for new cookies to be stored.

2.     Settings and the storing of cookies

You can delete and block cookies at any time by changing the settings in your browser or on your mobile device. All major browsers offer guidance on how to change these settings:

Chrome

Internet Explorer

Safari for iOS

Firefox

Safari for Mountain Lion

The operating system on your mobile device may allow you to block the collection of cookies or the use of cookies in interest-based advertising. Please refer to the instruction manual issued by the manufacturer of your mobile device. These options are normally available under ‘Settings’ on your device.

To learn more about cookies, including how to find out what cookies are installed on your device and how to block and delete them, click here.

If you choose to block cookies from Flytoget’s website, you will be able to view the content, but your visit to the site may be found to be less personal and you will have limited access to our services.

3.     Contacting us

You can contact Flytoget’s Customer Services by email on flytoget@flytoget.no or by phone on +47 23 15 90 00.